Legal

Terms of use

Terms governing use of this website. These terms do not create an engagement or a professional relationship.

Last updated August 13, 2026.

Website use

This website is provided for informational purposes to institutional providers, owners and their advisors. You may read, print and share its pages for that purpose. Please do not attempt to disrupt the site, access it by automated means at a volume that degrades it, or present its content as the work of another party.

Interactive demonstration

The demonstration at /demo is a product walkthrough that uses synthetic data. It is not a client portal, it holds no client records, and every action inside it is simulated. Nothing shown in it reflects a real facility, filing, determination or party.

No professional advice

Content on this website is general information about application-support services. It is not legal, tax, clinical, billing or regulatory advice, and it does not state agency or payer policy.

No engagement

Contacting us, or requesting a risk scan or a scope, does not create an engagement. Scope, responsibilities, schedule and engagement terms are agreed separately in writing.

No guarantees

Eligibility, survey findings, approval decisions, effective dates and processing times are determined solely by the applicable agencies and payers. Nothing on this website is a promise of any outcome or timeline.

Independence

Water Castle Enrollment is not affiliated with or endorsed by CMS, HHS, Medicare, Medicaid, any state agency, Medicare Administrative Contractor, accreditation organization or payer.

Limitation of liability

This website is provided as is, without warranties of any kind. To the extent permitted by law, Healthcare Helper LLC is not liable for any loss arising from reliance on website content. Obligations owed to a client arise only under a signed engagement and are governed by that agreement.

Changes

These terms may be updated from time to time. The current version is the one posted here, with the date shown above.

Contact

Questions about these terms may be directed to Nicole Liebb, Director of Operations, at 732-966-6315 or nicole@watercastleenrollment.com.

Operated by Healthcare Helper LLC. Questions about these notices can be directed to Nicole Liebb, Director of Operations, at 732-966-6315 or nicole@watercastleenrollment.com.